Amazon's current warehouse footprint comprises 14 FCs with over 6.
Amazon sets up its third-largest India warehouse in Bhiwandi
Akhil Saxena, vice president - India Customer Fulfilment, Amazon India, said the expansion ahead of the festive season will enable faster fulfilment of customer orders in Maharashtra and neighbouring regions. Our deep investments in the state will also create thousands of opportunities for employment.
We will create close to 2, direct and indirect job opportunities over the next year in this new fulfilment centre," he said, adding that the new FC will cater to customer demand for products in categories such as smartphones, consumer electronics, appliances, fashion and fast-moving consumer goods. The company has been expanding its seller base in India and currently has 5 lakh sellers from across the country.
The e-marketplace platform will continue to increase the number of sellers, however, the management did not share a targeted number to be achieved in this fiscal. Akhil explained that this was part of the safety training guidelines to ensure there are no collisions between employees at sharp corners. He directed our attention towards a fire sprinkler right above our heads even as he informed that the FC had about 15, fire sprinklers to deal with fire emergencies.
- The journey of a package from the Fulfilment Centre to a customer’s hands.
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Products undergo a final six-sided quality control check before they are sealed with black Amazon Prime tapes. Then invoices are attached to the packages. Akhil pointed out that Amazon makes it a point to fold invoice in such a manner as to protect privacy and ensure that order details cannot be seen from the outside. The Hyderabad FC employs 34 specially abled employees, in partnership with Youth for Jobs Foundation, for folding the invoices.
A supervisor guides this team and is responsible for evacuating them quickly in case of emergencies.
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The packages then go through one final round of checks where their weights are matched with the standard weight captured by the cubiscan. This serves as a final verification step to ensure the right products have been placed in the right packages. They are then placed on a central 1. He remarked that the middle-mile and last-mile experience can be improved further and with GST being implemented, the interstate movement of goods are likely to become simpler.
The FCs ensure that Amazon Prime customers get prioritised deliveries.
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The FBA also has a scale-as-you-go model with different price plans for small, standard sized and bulky items. A Wired report made this comparison and also noted how in the past, sellers worried about competing with companies like Amazon. But by opening its FCs Amazon India is offering small and medium businesses access to an infrastructure and scale they cannot replicate on their own. According to Akhil, Amazon currently has about 10, sellers in Telangana, and the selection offered by these sellers for immediate delivery has grown more than percent in as compared to last year.
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He remarked,. The Seattle-based retail giant, which employs over , people, faced criticism for poor treatment of employees earlier too. The company, however, made efforts in the past year to highlight the benefits it offers warehouse employees. Get the best of News18 delivered to your inbox - subscribe to News18 Daybreak.
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