It should be easy to tell if someone's a trader - look for "registered as a business seller" on their profile. Buyers' only rights under law are that the product is fairly described and the owner has the right to sell it. There's little legal comeback. Buy from a business seller using an auction or the buy-it-now button, and Consumer Contracts Regulations also apply. Under the regulations, buyers who want to return something they've bought online - even if they've just changed their mind - have 14 working days after the date of delivery to notify the seller.
You'll be able to get a refund for the item plus the cost of the least expensive delivery option. If you chose a more expensive delivery, you'll have to cover the difference. After cancelling your order you'll then have 14 days to send the item back, and may have to pay to do so. We want to sear a number onto your brain This is the number of days after the delivery date or estimated delivery date if it doesn't turn up you have to to open a case if you're unhappy with your purchase.
Avoid sending cheques and never use money orders. If an item is faulty, counterfeit or non-existent, you'll be far more likely to see a refund. Wait, so eBay and PayPal aren't the same company? They 'divorced' and now trade as two separate companies. It doesn't affect eBay buyers, although technically PayPal could push up the fees they charge buyers but there's been no word on that yet. However, using PayPal scuppers these Section 75 rights.
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Missed out on a desired item by pennies? Don't give up hope. As every seller knows, sales sometimes fall through when buyers change their minds. Please let me know if the sale falls through. They may send a second-chance offer, which are sent out by sellers to unsuccessful bidders if the winner fails to pay up. If you forgot to bid and the item didn't sell, ask them to relist it at an agreed buy-it-now price.
While eBay has a 'flag and remove' policy to help identify fakes, it's hard for it to stay on top of all knock-offs.
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Some of the most commonly faked goods include Tiffany jewellery, GHD hair stylers, designer handbags, Ray-Ban sunglasses, branded golf clubs, celebrity autographs, Ugg boots and Montblanc pens. If you're buying these or other big-name brands, do your research first. Be especially wary of overseas sellers or branded items that seem especially cheap. The more unprofessional the photos, the better. Scammers often lift professional photos from brands' sites — legit sellers usually take photos of the item at home.
Of course, much negative feedback is justified. Yet don't leave negative and neutral feedback - to 'neg' someone in eBay parlance - without trying to sort the issue with the seller first. Most are decent people who will try to help.
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Bear in mind that eBay users can view the feedback you've left for others, and some sellers even go so far as blocking buyers who repeatedly leave cranky comments. Want to keep track of an item without bidding on it? Sellers may suggest you do a deal outside eBay for a cheaper price.
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But buy this way and you'll have less protection if things go pear-shaped. Another ploy is for a seller to say "before bidding, contact me" and ask for a money transfer. Some scammers hijack bona fide eBay accounts often use this tactic. Alarm bells should ring if you're asked to pay by an instant money transfer service such as Western Union or MoneyGram. Instant money transfer payments cannot be traced at all in cases of fraud, and are highly popular with scammers.
If you're picking up in person, there are simple precautions you can take to make sure the transaction is a safe one. Go with a friend, or failing that, tell someone exactly where you are going and arrange to contact them afterwards. Take a mobile phone, and stay on the doorstep if possible.
If a listing or email looks dodgy, trust your gut and walk away. Of course, depending on currency fluctuations, the price in pounds might rise or fall. To include overseas auctions in search results, click 'worldwide' for location in the left-hand bar. Can't find what you want? Another option is buying direct from international eBay sites. Though check that it says "shipping to: worldwide" before bidding - some sellers only do business with local buyers.
Always factor in postage fees. If a seller hasn't listed shipping charges to the UK, get them to confirm them via the 'ask seller a question' button before bidding. Otherwise you could be subjected to to sky-high charges. Only buy from abroad if it still beats the UK price after you've factored in these charges. Interestingly, Gumtree is owned by eBay. It was bought in May , probably as eBay started to identify it as competition. Thankfully this hasn't affected its free community-based operations.
If you're bidding on a rare Beatles album you've always wanted, or have finally tracked down that limited edition film poster you've been struggling to find, you can keep track of your auctions when you're out and about. Instead of being chained to your computer to check how your auction bid is getting on, eBay's mobile app lets you keep tabs on items you're interested in, alerts you when auctions are about to close and allows you to place bids. The app even has a barcode scanner to let you check the price of new purchases in store against its listings.
It charges sellers less than eBay, which means some prefer it. When you search for an item, the secondhand price is listed, when available. It offers a fixed price rather than an auction, making it an easy alternative. Got the eBay bug? Why not make it a rule that you'll never spend more on eBay each month than you've earned through the site? Hundreds of top-quality goodies are available daily for free.
Instead of dumping goods or eBaying them, people harness the web's power to offer them to their local communities. Don't worry, it's all legal. Many police forces in England and Wales sell lost property or goods seized from criminals online when they can't find the rightful owners. Unsurprisingly, the most common categories are those most likely to be stolen — bicycles, cameras, jewellery and TVs.
Now you can do it yourself, with lost luggage. But pick a winner and profits are possible from selling it on. Also try local Facebook selling groups, where instead of eBaying second-hand goods, people harness the social network's power to sell to others in their area. They typically run events in several different cities each weekend — it changes each week but events take place across England, Scotland and Wales.
There are changing-rooms and mirrors, plus scales dotted around, so you can see how much you can expect to pay. There are also bags and accessories sections. My favourite thing about it is I know no one else will have these items too, so they're totally unique.
This is a new concept and we don't have much feedback on it yet, so if you attend an event, we'd love to hear how you got on. Of course, don't forget a worthy alternative to this is looking for vintage bargains in your local charity shop. If you go through it, it can sometimes result in a payment or benefit to the site. It's worth noting this means the third party used may be named on any credit agreements. We aim to look at all available products. If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link.
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